Terms & Conditions

Effective Date: 28 September 2026

Welcome to WELLWINNUTRACEUTICALS INTERNATIONAL PRIVATE LIMITED (“Wellwin”, “Company”, “we”, “us”, or “our”).

These Terms & Conditions govern your access to and use of the Wellwin website, products, services, online store, customer accounts, distributor/associate activities, and related business services.

By accessing our Website, creating an account, placing an order, purchasing a product, or registering as a distributor or associate, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Website: https://wellwin.biz/
Email: admin@wellwin.biz
Working Hours: Monday to Friday, 10:00 AM to 5:00 PM IST

1. Acceptance of Terms

By using the Wellwin Website or services, you agree to comply with:

These Terms & Conditions.
Our Privacy Policy.
Shipping & Delivery Policy.
Cancellation, Return & Refund Policy.
Payment Policy.
Grievance Redressal Policy.
Applicable laws and regulations.

If you do not agree with these Terms & Conditions, please do not use the Website or our services.

2. Eligibility

Customers purchasing products through the Website must provide accurate information necessary to process their orders.

Individuals participating as distributors or associates must meet the applicable eligibility requirements communicated by Wellwin.

Unless otherwise permitted by applicable law or Company policy, individuals must be 18 years of age or older to register independently as a distributor or associate.

Wellwin reserves the right to accept, reject, suspend, or terminate an application or account in accordance with its policies and applicable law.

3. Website Use

You agree to use the Website only for lawful purposes.

You must not:

Use the Website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to the Website or its systems.
Introduce malicious software, code, or harmful content.
Interfere with Website security or functionality.
Copy, reproduce, modify, or exploit Website content without permission.
Use another person’s account or identity without authorisation.
Submit false, misleading, or fraudulent information.
Use the Website in a manner that could harm Wellwin, its customers, distributors, associates, or service providers.

Wellwin may restrict or terminate access where reasonably necessary to protect the Website, users, or Company’s legitimate interests.

4. Customer Accounts

Where account registration is available, customers are responsible for providing accurate information and maintaining the confidentiality of their login credentials.

You are responsible for activities carried out through your account unless unauthorised use results from circumstances for which you are not responsible.

Please notify Wellwin promptly if you believe your account has been compromised.

Wellwin may suspend or terminate an account where there is reasonable evidence of fraud, misuse, violation of these Terms, or other unlawful activity.

5. Product Information

We make reasonable efforts to provide accurate information about our products, including:

Product descriptions.
Images.
Ingredients or composition, where applicable.
Quantity.
Pricing.
Usage information.
Availability.
Product specifications.

However:

Product appearance may vary slightly from images.
Packaging may change from time to time.
Product information may be updated.
Availability may change without prior notice.
Individual results may vary.

The information displayed on the Website should always be read together with the product label, packaging, instructions, warnings, and other information supplied with the product.

6. Health, Wellness and Product Disclaimer

Wellwin may offer wellness, nutraceutical, herbal, personal-care, or related products.

Information provided on the Website, product pages, packaging, promotional material, or other communications is intended to provide product-related information and should not automatically be interpreted as medical advice.

Unless expressly stated and legally permitted, Wellwin products are not represented as products intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should:

Read product labels and instructions carefully.
Follow the recommended usage instructions.
Consider applicable warnings and precautions.
Consult a qualified healthcare professional where appropriate, particularly where they have an existing medical condition, allergy, dietary restriction, are pregnant or breastfeeding, or are taking medication.

Wellwin does not guarantee that a product will produce a particular result for every individual.

7. Product Usage and Customer Responsibility

Customers are responsible for using products according to the instructions supplied with the product.

Wellwin shall not be responsible for problems resulting from:

Incorrect usage.
Failure to follow product instructions.
Improper storage.
Unauthorised modification of a product.
Use after the stated expiry date.
Failure to observe product warnings or precautions.

Where a product has specific storage or usage requirements, customers should follow the instructions provided on the packaging.

8. Orders and Order Acceptance

Placing an order through the Website constitutes an offer to purchase the selected products.

An order may be accepted, rejected, cancelled, or modified where reasonably necessary, including in circumstances involving:

Product unavailability.
Pricing or listing errors.
Payment failure.
Incorrect customer information.
Suspected fraudulent activity.
Delivery restrictions.
Technical errors.
Other legitimate operational or legal reasons.

Where an order is cancelled after payment has been successfully received, any eligible refund will be handled in accordance with our Cancellation, Return & Refund Policy.

9. Pricing and Taxes

Product prices displayed on the Website may be changed from time to time.

Applicable taxes, shipping charges, discounts, or other charges will be displayed or calculated as applicable before order completion.

Where an obvious pricing or technical error occurs, Wellwin may review and correct the order in accordance with applicable law.

10. Payments

Payments may be made using payment methods made available at checkout.

Payment transactions may be processed through authorised third-party payment gateways or payment service providers.

Wellwin may not have access to sensitive payment authentication information processed directly by the payment provider.

For further information, please refer to the Payment Policy.

11. Shipping and Delivery

Orders are processed and delivered according to our Shipping & Delivery Policy.

Delivery timelines may vary depending on:

Delivery location.
Product availability.
Courier or logistics operations.
Weather or natural events.
Government restrictions.
Public holidays.
Unforeseen circumstances.

A delivery estimate does not constitute an unconditional guarantee of delivery on a particular date.

12. Cancellation, Returns, Replacements and Refunds

Order cancellation, returns, replacements, and refunds are governed by our:

Cancellation, Return & Refund Policy

Customers should review that policy before placing an order.

Nothing in these Terms is intended to remove or restrict rights that cannot lawfully be excluded under applicable consumer-protection laws.

13. Distributor and Associate Relationship

Where Wellwin operates a distributor or associate/direct-selling model, distributors and associates operate according to the applicable Company policies and agreements.

Unless expressly agreed otherwise in writing:

A distributor or associate is not an employee of Wellwin.
Distributor/associate participation does not create an employment relationship.
Distributor/associate activities must comply with applicable laws and Company policies.
Distributors and associates are responsible for their own lawful business activities.
No person may represent themselves as an employee, officer, authorised legal representative, or spokesperson of Wellwin unless formally authorised.

14. Distributor and Associate Conduct

All distributors and associates are expected to conduct business honestly, respectfully, lawfully, and professionally.

They must not:

Make false or misleading income claims.
Guarantee earnings or financial results.
Make unsupported product or health claims.
Misrepresent product benefits.
Use deceptive sales practices.
Misrepresent their relationship with Wellwin.
Engage in harassment, intimidation, discrimination, or abusive conduct.
Use fraudulent or misleading advertising.
Misuse customer or distributor information.
Engage in unlawful activities.
Misuse Wellwin trademarks, logos, images, or promotional materials.
Create misleading websites, social-media accounts, advertisements, or marketing material representing themselves as the official Company.

Violation of these requirements may result in appropriate action, including suspension or termination of the relevant association, subject to applicable policies and law.

15. Income and Earnings Disclaimer

Any income examples, business illustrations, commission examples, testimonials, or earnings-related information provided by Wellwin are for illustrative or informational purposes unless expressly stated otherwise.

They should not be interpreted as:

A guarantee of income.
A promise of profit.
A guarantee of customer acquisition.
A representation that every distributor or associate will achieve a particular financial result.

Actual results may depend on individual effort, skills, market conditions, customer demand, expenses, business activity, and other factors.

No distributor or associate is authorised to make income guarantees on behalf of Wellwin.

16. Advertising and Marketing Conduct

All advertising and promotional communications relating to Wellwin must be truthful, accurate, and not misleading.

Distributors, associates, affiliates, or other persons authorised to promote Wellwin products must use only approved or lawful promotional material where required.

No person may:

Alter official claims in a misleading manner.
Make unsupported medical claims.
Make guaranteed income claims.
Misrepresent product pricing.
Misrepresent discounts or offers.
Use false testimonials.
Impersonate Wellwin.
Make statements that could reasonably mislead consumers.

17. Intellectual Property

All Website content and materials, including where applicable:

Wellwin name.
Logos.
Trademarks.
Product names.
Product images.
Graphics.
Website design.
Text.
Videos.
Software.
Promotional materials.
Copyrighted content.

are owned by or licensed to Wellwin and are protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit such material without prior written permission, except where permitted by law.

18. Social Media Conduct

Where customers, distributors, associates, or other users discuss or promote Wellwin through social-media platforms, they must:

Communicate honestly.
Avoid misleading claims.
Respect privacy.
Avoid unauthorised disclosure of personal information.
Avoid impersonating Wellwin.
Avoid fraudulent promotions.
Respect applicable platform rules.
Use only authorised branding and promotional material where required.

Wellwin does not accept responsibility for unauthorised statements made by third parties.

19. Confidentiality and Personal Information

Customers, distributors, and associates who receive confidential Company, customer, distributor, or business information must handle such information responsibly and must not disclose it without appropriate authorisation.

The collection and processing of personal information by Wellwin is governed by our Privacy Policy.

20. Prohibited Activities

The following activities are prohibited in connection with Wellwin’s Website, products, or business:

Fraud.
Theft.
Misappropriation of funds or information.
Identity misuse.
Unauthorised account access.
False documentation.
Misleading advertising.
Unauthorised medical or health claims.
Guaranteed income claims.
Harassment or abuse.
Discrimination.
Unlawful discrimination or retaliation.
Malware or cyberattacks.
Unauthorised use of intellectual property.
Unlawful resale or misuse of products.
Activities violating applicable laws or regulations.

Wellwin may take appropriate action where such activities are identified.

21. Website Availability

We endeavour to maintain the Website and online services in a reliable manner.

However, uninterrupted availability cannot be guaranteed.

The Website may occasionally become unavailable because of:

Maintenance.
Technical issues.
Hosting problems.
Security incidents.
Software updates.
Internet or telecommunications failures.
Circumstances beyond our reasonable control.

22. Third-Party Services and Links

The Website may contain links to or integrations with third-party services, including payment, logistics, social-media, analytics, technology, or other service providers.

Third-party services operate according to their own terms and policies.

Wellwin is not responsible for third-party services that are outside our reasonable control.

23. Limitation of Liability

To the extent permitted by applicable law, Wellwin shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website, products, or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to restrict mandatory rights or remedies available to consumers under applicable law.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the Website, violation of these Terms, fraud, misuse of Company intellectual property, or unauthorised representations made by you.

This provision does not limit any rights or remedies available to Wellwin under applicable law.

25. Suspension and Termination

Wellwin may suspend, restrict, or terminate access to an account, service, distributor relationship, or Website functionality where reasonably necessary due to:

Violation of these Terms.
Fraudulent activity.
Misrepresentation.
Unlawful conduct.
Security concerns.
Repeated misuse.
Failure to comply with applicable Company policies.
Legal or regulatory requirements.

Any applicable refund, payment, contractual, or legal rights will continue to be governed by the relevant policy and applicable law.

26. Policy Changes

Wellwin may update these Terms & Conditions from time to time.

Changes may be made to reflect:

Business changes.
New products or services.
Changes to Website functionality.
Legal or regulatory requirements.
Operational requirements.
Changes to Company policies.

The updated version will be published on this page.

Continued use of the Website or services after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.

27. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute shall be handled in accordance with applicable law and the jurisdiction of the competent courts.

28. Grievances and Customer Support

Customers, distributors, associates, and other users may raise concerns through the process described in our Grievance Redressal Policy.

For general enquiries:

WELLWINNUTRACEUTICALS INTERNATIONAL PRIVATE LIMITED

Website: https://wellwin.biz/

Email: admin@wellwin.biz

Working Hours:
Monday to Friday
10:00 AM to 5:00 PM IST

29. Entire Understanding

These Terms & Conditions, together with the policies specifically referenced in them, form the general terms governing your use of Wellwin’s Website and services.

If any provision is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

30. Important Notice

By continuing to use the Wellwin Website, purchasing products, creating an account, or participating in Wellwin’s distributor or associate activities, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

WELLWINNUTRACEUTICALS INTERNATIONAL PRIVATE LIMITED

Website: https://wellwin.biz/
Email: admin@wellwin.biz/
Working Hours: Monday to Friday, 10:00 AM to 5:00 PM IST

Last Updated: 28 September 2026